[Tacmi Case Study] Utilization of Representative Email

Make the most of representative emails! Share email addresses among members to achieve greater efficiency in operations.

We will introduce how to efficiently manage a representative email using the shared email feature of Tacmi. While managing the representative email, if one assumes "Mr./Ms. XX will handle it," it can lead to missed responses or duplicate handling without sharing that something has already been addressed, causing inconvenience to customers. With Tacmi's shared email, the representative email is shared, and the status of responses is clear among the users, making it possible to prevent missed responses and duplicate handling. 【Usage Methods】 ■ Personal Email - Use personal email addresses for sending and receiving emails. ■ Shared Email - Use the department's email address for sending and receiving emails. - Organize incoming emails addressed to the department using the copy function to other features. - Response history is clear at a glance, so there is no worry about missed responses or duplicate handling. *For more details, please refer to the PDF document or feel free to contact us.

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