Verbalizing and databasing the feelings of each individual customer, with AI automatically generating customer experiences.
"InsightX" is a SaaS that enables BtoC companies to personalize customer experience (CX). AI learns the feelings of each individual customer and automatically generates customer experiences that resonate with personal needs. Additionally, it features an "automatic improvement cycle" that continuously learns from customer feedback data, enhancing the accuracy of emotional understanding and automatically improving customer experiences. 【Main Features】 ■ Automatically created and optimized according to individual needs - Verbalizes reasons for recommendations - Automatically generates message texts - Automatically generates articles *For more details, please download the PDF or feel free to contact us.
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【For concerns like these】 ■ Unable to grasp the individual needs of each customer ■ Difficult to establish meaningful and appropriate customer segmentation ■ Want to provide suitable communication for each customer via website and email, but it requires too much effort *For more details, please download the PDF or feel free to contact us.
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Our company is a business that handles the CX personalization SaaS "InsightX." "InsightX" utilizes a unique data acquisition method and AI model to understand the deep needs of individual customers and automatically personalize customer experiences based on deep needs data. With the AI model, we automatically generate suitable communications for each customer through websites, emails, and more.