[Case Study] Streamlining Repair and Inspection Reports for Water-Saving Devices

The working hours have been reduced by about half! Inventory management for over 50 types of parts has also become more efficient.

We would like to introduce a case where we implemented "Smart Attack" to shorten the time required for creating reports for our customers. Previously, we created reports using carbon copy forms, but since the format allowed for free writing, there was variability in how different people wrote them. On average, it took about 10 to 15 minutes per store, and for larger stores, it could take nearly an hour. By using this service, we can quickly create reports with photos on the app, and once the input is submitted, the reports are automatically digitized, allowing us to reduce the work time by about half. 【Case Overview】 ■ Issues - Paper-based reports are difficult to store. - Manual aggregation took a long time and was prone to errors. ■ Improvements - Inventory management has been streamlined in conjunction with the reports. - Reports are automatically digitized, allowing for accurate aggregation without errors. *For more details, please refer to the "Related Links" below or feel free to contact us.

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