We will contribute to improving customer satisfaction while reducing the burden of business operations.
We provide high-quality and high-security call center services to support your company's customer loyalty enhancement and cost reduction. In technical support, we cater to a wide range of digital devices, not only computers, robots, and IoT devices but also various business equipment. Additionally, in telemarketing and customer support, we contribute to uncovering customer needs and strengthening sales capabilities, providing added value to your help desk. Please feel free to contact us if you have any requests. 【For concerns like these】 ■ Unable to focus on core business ■ Unable to respond outside of business hours ■ Difficulty in training and hiring dedicated staff ■ Low customer satisfaction *For more details, please download the PDF or feel free to contact us.
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basic information
【Business Content】 ■Technical Support ・Phone Support ・Remote Support <Supported Devices> ・Computers ・Peripheral Devices ・Network Devices ・Smartphones and Tablets ・Digital Home Appliances ・Game Consoles ・Robots ・Others ■Telemarketing and Customer Support ・Outbound Calls ・Upselling and Cross-selling ・Order and Reservation Acceptance ・After Support ・Customer Satisfaction (CS) and Employee Satisfaction (ES) Surveys *For more details, please download the PDF or feel free to contact us.
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Our company is focusing on expanding our fixed-rate guarantee service and the growth of our business solutions division from the perspective of trouble prevention, providing comprehensive support for information and communication networks as a "digital general hospital" that helps solve digital challenges for both households and businesses. With the technology and customer service that can provide an optimal digital environment tailored to each individual customer, we aim to support the information and communication network and deliver services that are needed by society. Please feel free to contact us if you have any requests.
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