Extended maintenance after the standard maintenance period for network equipment. Available 24/7, 365 days a year. Flexible send-back maintenance.
IT Cost Optimization We provide extended maintenance for IT hardware (servers, network devices, storage) after the manufacturer's support ends, allowing for a simple method to prolong the usage period of systems without being constrained by EOSL, thus enabling IT cost reduction through budget reallocation. Sendback Maintenance Not only operational equipment but also spare units that are already in cold standby can be included, and we supply replacement units for long-operating network equipment. We also offer the option to deploy our replacement units at specified locations. EOL Extended Maintenance Service Supporting the long-term use of servers, storage, and network devices that reach EOL manufacturer support termination, with a proven track record of 90,000 units across 1,800 companies nationwide. Recommended for Manufacturer Support Termination Measures ✓ Manufacturer cannot extend support. ✓ System renewal cannot be completed before EOSL. ✓ Want to review maintenance costs for existing systems. ✓ Want to reduce IT costs and generate funds for investment in new IT themes. ✓ Want to choose a domestic third-party maintenance provider with high procurement capability and quality for replacement parts. ✓ Want to choose a domestic third-party maintenance provider with extensive utilization records across various industries.
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basic information
Not just cost reduction We can provide extended maintenance support for all server, storage, and network equipment that has reached End of Service Life (EOSL), enabling maintenance support for the entire IT infrastructure. This allows for not only the compression of maintenance costs but also the planned long-term maintenance of legacy systems during infrastructure upgrades and cloud migrations, facilitating digital transformation (DX). Quality and quantity of replacement parts We have a procurement and production system that supports our EOSL maintenance business, maintaining the ability to procure and stock EOSL parts as well as conduct quality inspections. We ensure a sufficient quantity and quality of maintenance replacement parts in stock.
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Applications/Examples of results
90,000 units domestically. DataLive's EOL extension maintenance service is adopted by over 1,800 companies and organizations across Japan, boasting extensive experience in extending the maintenance of IT hardware. DataLive's EOSL extension maintenance service allows for continued use even after failures, supporting the long-term operation of network infrastructure.
Detailed information
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Quality and Quantity of Replacement Parts We have a procurement and production system that supports the EOSL maintenance business, maintaining the ability to procure and stock EOSL parts and conduct quality inspections. We will stock a sufficient quantity and quality of maintenance replacement parts.
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ISO 9001 Certification ISO 27001 Certification We have implemented management systems for ISO 9001 and ISO 27001 across all departments to provide maintenance services, enhance customer satisfaction, and protect and effectively utilize various information assets of our customers. We are committed to establishing a higher quality service and product provision system, striving to improve customer satisfaction, and providing services that ensure safety and security with thorough information security measures.
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Inspection and Maintenance Service Technology for EOSL Parts We are facing many technical and engineering challenges to supply EOSL parts without relying on manufacturers. We are committed to building high quality through technology and inheritance, handling precision electronic components, and establishing systems and facilities to ensure stable quality while accumulating knowledge.
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Quality control of individual parts Memory, storage media, power units, and expansion cards incorporated into maintenance-targeted equipment are managed for part number information, version, and quality on an individual part basis. The quality of storage media that retains data is particularly important. Our company has customized and introduced inspection equipment for storage media to enhance the initial recovery rate from failures for long-term use.
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The equipment information and maintenance registration information provided by customers for quotation requests are treated as confidential information. We check inventory not only by model and product name but also at the part number and model number level to allocate maintenance parts. The accuracy of the registration information supports a high initial recovery rate during failures.
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Even during the pandemic, we handle meetings remotely. We will also adjust to customize maintenance schemes and response flows for each system in relation to the maintenance of critical systems. We carefully address details such as the method of deploying parts, the unit of delivery, access to and from the data center, and the reporting method for maintenance work, creating individual flows. This enhances the quality of our services and reduces the operational burden on the systems.
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Establish a rich inventory of stock and generously equip spare parts in preparation for emergencies. A plentiful supply enhances trust in maintenance services.
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In preparation for future maintenance targets and consumption due to failures, we strive to receive the necessary quantities daily and focus on maintenance and inspection.
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We have also equipped inspection facilities for network devices, promptly conducting inspections for main unit replacements and assessing port status and deterioration.
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Company information
A Japanese third-party maintenance specialist provider that supports cost reduction and long-term operation of IT infrastructure. Even after the manufacturer's maintenance ends (EOL/EOSL), it stocks 800,000 main units and parts domestically and ensures the reliable provision of extended maintenance services. It is adopted by 2,000 companies nationwide, including those in finance, telecommunications, and power.