Implemented FS projects and examined the feasibility of robotization! A case study on evaluating investment effectiveness, etc.
We would like to introduce a case study of a feasibility study (FS) for the introduction of robots conducted at the Mizuguchi Century Hotel. In this FS project, we examined the possibility of humanoid robots handling hotel front desk operations such as reservation confirmation and guidance. First, we conducted a business analysis related to front desk services, summarized the functional requirements that the robots should possess, and then considered the scope of robotization and evaluated the return on investment. As a result of the verification, we found that the feasibility of the robots is sufficient, and they are particularly effective for improving operational efficiency. Additionally, we recognized that there is a need to enhance current systems such as the front desk operations system and the accounting system. 【Case Overview】 ■ FS Content: Examining the possibility of humanoid robots handling hotel front desk operations such as reservation confirmation and guidance. ■ Verification Results: - The feasibility of the robots is sufficient, and they are particularly effective for improving operational efficiency. - We also recognized that there is a need to enhance current systems such as the front desk operations system and the accounting system. *For more details, please refer to the PDF document or feel free to contact us.
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【Image Before and After Robot Introduction】 ■ Before Introduction - Front staff greet customers - Front staff confirm reservations - Front staff provide information ■ After Introduction - Robots greet customers - Customers check room availability and reservations through robots or the web - Staff provide information via communication systems *For more details, please refer to the PDF document or feel free to contact us.
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For more details, please refer to the PDF document or feel free to contact us.
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Our company is a robot system integrator that engages in the planning and development of robots. We primarily cater to the needs of small and medium-sized enterprises, helping them realize their desires to "increase the efficiency of daily operations," "differentiate themselves from competitors," and "develop innovative robots." We support the innovation of working environments and enhance the competitiveness of businesses. Leveraging our extensive experience in automation and operational efficiency, as well as our connections with system vendors, government agencies, and robot manufacturers, we coordinate suitable solutions for the challenges faced by our clients.