Save time spent on repairs! We provide advanced support that can quickly resolve issues.
We would like to introduce SMA's newly launched service, the "Online Service Center (OSC)." This service has been created with contractors in mind, providing centralized management information quickly and easily to facilitate various activities. You can issue tickets for inquiries, check the progress of those inquiries, request power converter replacements, request refunds, and handle extended warranty contract procedures 24/7. 【Features】 ■ Designed with contractors in mind ■ Available 24/7 ■ Access to previous case resolutions, software update information, and more ■ Connected through the Sunny Portal user interface ■ Allows you to spend more time on revenue-generating activities *For more details, please refer to the PDF document or feel free to contact us.
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basic information
【Support Content】 ■ Issuance of tickets for inquiries ■ Confirmation of the progress of the case ■ Request for power converter replacement ■ Request for refund ■ Procedures for extended warranty contract, etc. *For more details, please refer to the PDF document or feel free to contact us.
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For more details, please refer to the PDF document or feel free to contact us.
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Company information
SMA Japan Co., Ltd. is the Japanese subsidiary of SMA Solar Technology AG, which develops, produces, and sells solar power inverters. In the future, we will focus significantly on increasing power generation (repowering) and power inverter solutions for large-scale power plants.