Smooth delivery with coordinated teamwork among employees during distribution! A case study on the introduction of a bento delivery system.
We would like to introduce a case where our bento delivery system "M-Lunch" was implemented at Seibu Co., Ltd., which delivers delicious bento boxes daily using fresh local vegetables and rice. The company has a wide delivery area, and each staff member handles a considerable number of deliveries. This makes it challenging to manage their own deliveries, and sudden changes in orders can be difficult to respond to immediately. We believed that maintaining the current system would lead to growing dissatisfaction among both customers and staff, which prompted the introduction of our system. After implementation, deliveries became much smoother, and coordination between delivery personnel and the office improved, reducing troubles. [Reasons for Implementation] - The delivery area is extensive, and each staff member handles a significant number of deliveries. - It is challenging to manage their own deliveries, and sudden changes in orders can be difficult to respond to quickly, increasing the burden on staff. - Maintaining the current system would lead to growing dissatisfaction among both customers and staff. *For more details, please refer to the related links or feel free to contact us.*
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**Benefits of Implementation** - Delivery has become smooth overall. - Coordination between delivery personnel and between the office and delivery personnel has improved, reducing troubles. - Since we can forecast orders, we have a rough idea of how many bento boxes to prepare for tomorrow, which helps minimize food waste and allows us to deliver fresh local vegetables and rice to customers without waste. *For more details, please refer to the related links or feel free to contact us.*
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Our company solves business challenges for enterprises and organizations through systems and design, addressing issues related to online, mobile, and infrastructure, and we grow together with our customers. We propose mobile solutions utilizing smartphones and tablet devices to customers from various industries. Moving forward, we aim to be a business partner that provides suitable responses to our customers' challenges and will continue to meet their trust.
