[Example] Program Management Office Support

For KDDI Engineering! Introducing examples that contributed to the early stabilization of system operations.

We would like to introduce a case of support for the Program Management Office accompanying the renewal of the core system group. As the new core system renewal project progressed, there was a lack of customer promotion structure. Furthermore, various issues became apparent, such as individualization, bias, dysfunction, schedule delays, and task inconsistencies, regarding the need for a unified approach to communication with management, cross-functional reporting, inter-business collaboration, and collaboration between business and IT. In response, our company successfully contributed to various operations through professionals skilled in knowledge utilization, providing timely information to customer program owners and managing steering committees for each system. As a result, the promotion structure, inter-business collaboration, and collaboration between business and IT were enhanced and unified, leading to timely discussions of important matters with management and a more effective communication process. [Case Overview (Partial)] ■ Client Industry: Telecommunications ■ Service Line: Consulting / Business Consulting *For more details, please refer to the PDF document or feel free to contact us.

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