Robots will perform call center operations as operators!
The "Robot Call Center" is a call center solution that operates with robots (unmanned) to handle the "monotonous and high-risk of errors (incoming call operations)" that make it easy for operators to leave their jobs. It is a solution that combines robot calls and operator calls, and can be provided as a SaaS service or on-premises. Please feel free to contact us if you have any requests. 【Features】 ■ Achieves standardization of operations ■ Significantly increases selection rate ■ Allows for detailed evidence storage ■ Can transfer to a human call center ■ Capable of reading individual data aloud *For more details, please download the PDF or feel free to contact us.
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basic information
【Overview of Functions】 ■ Functions available during the flow ・Playback ・Branching ・Multiple digit responses ・Numeric authentication, etc. ■ Individual data can be read aloud ■ It is possible to pre-register numbers for call blocking (common for outbound and inbound) ■ Immediate call blocking, such as stopping calls, is possible (outbound) ■ In addition to company-level IDs, the following three user permissions are available (common for outbound and inbound) ・Can create, view results, and register number blocking ・Can only view results ・Can only register number blocking *For more details, please download the PDF or feel free to contact us.
Price range
P3
Delivery Time
P4
Applications/Examples of results
For more details, please download the PDF or feel free to contact us.
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Company information
Our company offers the call automation service "Robot Call Center(R)" as our main service. "Robot Call Center(R)" is a service that supports daily call operations and is very effective for routine announcements, psychologically burdensome reminders, and communications that depend on skills. Automated dialing, IVR, and SMS distribution can all be used through a single interface, allowing for flexible use according to different applications and scenarios. Additionally, we also provide GSMail, which is specialized for SMS distribution. Please feel free to contact us if you have any requests.