CRM consulting that looks ahead to the future of the era and data!
We offer CRM consulting services. We help understand customers through big data and translate that into marketing strategies, supporting everything from one-to-one communication design to the execution of initiatives. We have a proven track record with over 100 major retail and service companies known for their "brand power and trustworthiness," characterized as luxury, high quality, and top-tier. Please feel free to contact us if you have any inquiries. 【Service Contents】 ■ Big Data Utilization Consulting ■ Customer Insight Marketing ■ Communication Design *For more details, please download the PDF or contact us.
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【Service Details】 ■ Big Data Utilization Consulting ・ Data Generation ・ Data Management ■ Customer Insight Marketing ・ Data Analysis ・ Building Customer Relationships ■ Communication Design ・ Organization/System / Education/Training ・ Marketing/Promotion Activities *For more details, please download the PDF or contact us.
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【Common Issues】 ■ Big Data Utilization Consulting - We have a vast database but are unsure how to utilize it. - We do not know how to collect customer data or what information to gather. - We are struggling with many missing or duplicate data entries. - We have not been able to integrate multiple databases both domestically and internationally. - We want to build and utilize a customer system. ■ Customer Insight Marketing - Although we are analyzing the database, we cannot discover any "insights." - We want to utilize external data to expand our database. - We have maintained and expanded our valuable customers, but we do not know how. - We want to design customer touchpoint scenarios and communication scenarios through omnichannel. - We have implemented MA tools, but they are not working effectively. ■ Communication Design - We are struggling with establishing a system for implementing CRM programs and training sales staff and store managers in CRM. - We want to conduct more effective promotions than before. - Customer events have become monotonous, and we are looking for new initiatives, etc. *For more details, please download the PDF or contact us.
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Company information
We are a CRM consulting company that designs the relationship between businesses and customers, creating new value that leads to innovation in business structure. By providing CRM consulting and CRM digital solutions, we contribute to the performance improvement of retail service companies worldwide and strive to be a company that serves the end users, the consumers. Please feel free to contact us if you have any inquiries.