Identify issues and respond quickly! You can perform RPA maintenance and operations smoothly and with peace of mind.
Even a robot that has stabilized can experience specification changes or errors. The "RPA Remote Maintenance Service" provided by ID addresses such irregular RPA maintenance tasks. With an easy-to-use ticket system, we will respond with the necessary number of tickets for inquiries or work requests before commencing maintenance tasks. This service supports two tools, WinActor and UiPath, and is suitable for customers who have implemented RPA from other vendors and have concerns about robot maintenance. 【Features】 ■ Supports two tools: WinActor and UiPath ■ Handled by qualified engineers with extensive operational experience ■ Easy-to-use ticket system ■ Remote support *For more details, please refer to the PDF document or feel free to contact us.
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【Other Features】 ■ Suitable for customers who have introduced RPA from other vendors and have concerns about robot maintenance. ■ Identify issues and respond quickly. ■ Simplify administrative procedures through a ticketing system, allowing for flexible responses to maintenance tasks that are difficult to plan. ■ Maintenance is performed remotely by ID technicians from the operational base (ID Cloud Managed Center), so customers do not need to make corrections themselves. *For more details, please refer to the PDF document or feel free to contact us.
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【Solving these concerns】 ■ The robot is experiencing errors and is not operating stably ■ A malfunction has been found, but the cause is unknown ■ I want to modify the existing robot ■ I want to migrate the PC that runs the robot ■ I want to consult with someone knowledgeable about things I don't understand *For more details, please refer to the PDF document or feel free to contact us.
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Since our establishment in 1969, we have continued to support the growth of over 1,000 companies, primarily major financial institutions and social infrastructure companies, as well as the lives of people. We provide a one-stop solution ranging from consulting, system infrastructure, software development, system operation management, to cloud and cybersecurity. From the perspective of actually operating systems, we thoroughly eliminate operational burdens such as low visibility and usability, achieving systems that are safe, cost-effective, and user-friendly.