Establishing unified rules in security operations! A case where the exchange of information on paper was completely eliminated.
One of the urgent issues that needs to be resolved is that there were no clearly defined "rules" for smoothly and efficiently carrying out a series of maintenance operations when looking at the overall business. To improve the efficiency of maintenance operations for a diverse range of recycling facilities and to address various challenges, we decided to implement "MENTENA." By leveraging the functions of "MENTENA," a unified understanding and rules have begun to emerge across the entire operation, and we were able to eliminate the exchange of information on paper between the field and the maintenance personnel. [Challenges] - There were no unified and clear rules for the entire maintenance operation, leading to a reliance on the skills and judgment of individual staff members. - Communication between people and the exchange of information on paper were central, resulting in miscommunication and other issues. - There was variability in the situational judgment and timing of actions among staff members, which hindered the continuity of uniform operations. *For more details, please refer to the PDF document or feel free to contact us.*
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**Effects** - By utilizing the functions of "MENTENA," a unified understanding and rules have begun to emerge throughout the entire operation. - The exchange of information on paper between the field and maintenance personnel has been eliminated. - Through the standardization and accumulation of information formats, a system is being established where anyone can flexibly respond to troubles. *For more details, please refer to the PDF document or feel free to contact us.*
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For more details, please refer to the PDF document or feel free to contact us.
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Yachiyo Solutions Co., Ltd. is a private business company established to utilize the knowledge and experience cultivated by its parent company, Yachiyo Engineering Co., Ltd., over more than 60 years, in order to realize the formation of sustainable local communities and the long-term growth of businesses. Our company develops and implements solutions for digital transformation (DX) as the number one partner for our customers, providing services that treat data as an asset. Additionally, we continuously refine the quality of our services to exceed customer expectations, contributing to the improvement of decision-making quality and productivity for our clients. As the first initiative, we will inherit the cloud maintenance system "MENTENA" from our parent company and develop it as our main service.