Stability of server infrastructure for everyone.
At Beyond, we are not only focused on the technology of cloud/server design and construction but also significantly emphasize the technology and support for "cloud/server operation, maintenance, and monitoring." Since our founding, we have leveraged our technical expertise and know-how, backed by our track record of designing, constructing, and operating servers/infrastructure that serve as the foundation for large-scale, high-load web services/systems such as social games, e-commerce sites, media sites, and digital content. We provide proactive technical support for cloud/server operation, maintenance, and monitoring. With our server engineers available 24/7, we aim to alleviate any concerns or efforts related to servers/infrastructure, allowing our clients and businesses to focus on their core operations without being burdened by server/infrastructure issues, and striving for the non-stop operation of our clients' essential services and systems.
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basic information
【Service Contents】 ■ 24/7 human support by engineers in Japan and Canada ■ Optimization tuning and technical support for middleware (OSS) ■ Know-how for operation and maintenance based on Zabbix monitoring technology ■ Early resolution-type technical support utilizing chat tools ■ Strengthening security for cloud/server ■ Sharing technical know-how regarding cloud utilization * For more details, please feel free to contact us.
Price information
Monthly fee: 39,800 yen (excluding tax) and up.
Delivery Time
P4
※Depending on the system configuration and situation, the schedule/delivery date may vary. For detailed schedules and delivery dates, please contact us separately.
Applications/Examples of results
■ Do you have any of these "concerns or cases"? Please consult with us at least once! - I want to receive support via phone, email, or chat 24/7, 365 days a year. - I want 24/7, 365-day support for irregular troubles and issues. - I expect timely responses to challenges that require early resolution. - I want to focus on the original service development and concentrate business resources. - The number of servers is large, so I cannot manage it with my own resources alone. - I want to reduce operational costs related to server management as much as possible. - I want to improve operations due to issues with the current server environment. - I want to entrust security operations such as measures against unauthorized access and vulnerability responses. - I would like advice considering system requirements, environment, and use cases. - I want to receive technical knowledge familiar with various clouds/servers. ● Implementation results and case studies: https://beyondjapan.com/works * For more details, please feel free to contact us.
Detailed information
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To make the environment of the servers/infrastructure where applications operate more stable, continuous maintenance and updates of services and systems, as well as responses to irregular system failures, are essential elements. However, it is extremely difficult to manage these tasks solely within the customer's own company, 24 hours a day, 365 days a year. Beyond offers a full support service plan that integrates all of these response items through cloud/server operation maintenance, monitoring, and technical support. By entrusting cloud/server matters to experts like Beyond, customers and companies can eliminate concerns and labor issues related to their servers/infrastructure. Of course, we also support operation maintenance and monitoring for various clouds/servers such as AWS, GCP, Alibaba Cloud, and IDCF Cloud, as well as for cloud/server accounts that customers own, bring in, or are already in production.
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Company information
Beyond is a group of engineers that acts as a behind-the-scenes player in the IT/Web, gaming, e-commerce, and media industries, utilizing various cutting-edge cloud technologies to provide customers with a deep level of consistent support. We are a multi-cloud integrator and managed service provider (MSP). We offer cloud/server-specific services such as building and migrating to multi-cloud environments like AWS, GCP, and Azure, 24/7 operational maintenance and monitoring, load testing, web system development, and server-side/API development.