We provide services and solutions to strengthen customer touchpoints for businesses.
Our company provides services and solutions that strengthen customer touchpoints for businesses through "IT and communication," centered around our contact center. We achieve high-quality responses through our unique training programs, optimal placement through call analysis, and reasonable cost reductions through productivity improvement measures. We will conduct inbound operations in teams within your call center while simultaneously implementing manual development, training, and business improvement. 【Service Contents】 ■ Contracted operation of contact centers ■ Wellnest Omnichannel 24 ■ Team and unit dispatch ■ Business improvement consulting *For more details, please download the PDF or contact us.
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【Other BPO Services】 ■ Omnichannel support ■ Web and mobile site operations ■ BPO (Back Office) services ■ Various ICT-related tools ・ DX support tools * For more details, please download the PDF or contact us.
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Our company is engaged in the healthcare ICT business and ICT outsourcing business. In the field of ICT outsourcing, we aim to enhance communication efficiency with customers through technologies such as AI-based OCR, voice recognition, and RPA, while also achieving new customer experiences (UX) and digital transformation (DX) through digitization, including omnichannel strategies. Furthermore, based on our expertise and experience in ICT, we leverage the insights and network from our representative's time at the University of Tokyo School of Medicine to realize new forms of medical services in the rapidly expanding healthcare sector through ICT x healthcare.