Customer service on the website as well.
Websites can feel quite unfriendly, can't they? When you enter a clothing store, the staff greet you with a smile and ask, "Can I help you find something?" but on a website, no one comes to assist you. It feels like you're just expected to search on your own. Chatbots serve as the customer service for websites. They ask what the customer is looking for and guide them to the appropriate products or services. It might also be nice to provide timely recommendations. There are various ways to use chatbots.
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basic information
Chatbot It displays answers to questions chosen by the user through a predetermined scenario. It can show another question within the answers, allowing for a hierarchical structure. Images and links can be displayed within the answers. Scenario Creation Scenarios can be set up visually and intuitively using a dedicated editor. Multiple scenarios can be created depending on the usage scene (optional). The design of the chat window (colors and icons) can be freely changed. You can choose whether the chat window is open or closed by default when the website is opened. Access Analysis You can see which options in the scenario were viewed and how often. Security All communications and database data are encrypted, so there is no concern about information leakage. Installation Since it runs on a dedicated server, it can be installed on any website regardless of the environment. There is no need to prepare a special domain or server. It will operate simply by adding program code to the webpage where it is to be installed.
Price information
Initial cost: 50,000 yen (excluding tax) Annual usage fee: 60,000 yen (excluding tax)
Price range
P2
Delivery Time
P4
Applications/Examples of results
Hospitality Using a chatbot can create a welcoming atmosphere, similar to saying "welcome." Displaying the first message to customers is also effective. Inquiry Desk Answering frequently asked questions with a chatbot can lead to business improvements. If there are many inquiries via phone or email, a chatbot can be effective. Campaigns By timely sharing campaign information such as sales, events, new products, and new services, you can appropriately guide users. Recruitment Information By placing a chatbot on the recruitment page instead of the top page, you can facilitate communication with job-seeking students.
Company information
Our company operates in four business areas: printing, owned media, digital solutions, and packaging/sign display. Since our founding, we have consistently focused on the themes of "shaping thoughts" and "leaving a legacy of the heart for the next generation" in our printing and publishing endeavors. Additionally, alongside manufacturing, we aim to evolve as a media content industry to create solutions that "connect thoughts" and address our customers' challenges.
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