We will conduct high-quality investigations to prevent incidents from occurring.
We provide a "Research Service" that allows us to understand the current situation and confirm improvements by conducting surveys and undercover investigations at various locations such as visits and stores. We can handle all aspects of various surveys, including field research, quality investigations, and improvement proposals, as a comprehensive package. Please feel free to contact us if you have any requests. 【Benefits of Using Our Services】 ■ We guarantee reliable results regarding surveys by meticulously developing action plans. ■ With extensive sales and round experience, we are well-versed in methods for building relationships with sales floors, obtaining additional information that can provide hints for the next product. ■ We offer one-stop support not only for quality investigations but also for quality improvements. ■ We can accommodate needs even in hard-to-reach, remote areas, among other things. *For more details, please download the PDF or contact us.
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【Service Contents】 ■ Mystery Shopping - Investigators with a consumer perspective experience and evaluate products and services while blending in with regular customers. - Feedback on the survey results from a "user perspective" is provided. ■ Field Research - Investigators visit individual homes or businesses to conduct interviews and on-site confirmations based on requests from clients. ■ Research Calls - Our call center conducts interviews and confirmations via phone based on a target list. - Effective when a larger volume of research is needed compared to field research. ■ Exit Surveys - Investigators are stationed at exits of stores, events, elections, etc., to conduct surveys on satisfaction with the experience and voting preferences in elections. - Often used for customer satisfaction surveys. *For more details, please download the PDF or contact us.
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【Case Studies】 ■ Mystery shopping for in-house product displays and extraction of quality improvement points <Clients> Home appliance manufacturers, cosmetics manufacturers, etc. ■ Collection of surveys and interview research through home visits (communication research) <Clients> Media-related companies ■ Exit polls for various elections <Clients> News-related companies ■ On-site investigations/visits related to various debt management matters *within the limits of Article 72 of the Attorney Act <Clients> Local governments, financial institutions ■ On-site verification/recommendation services for certified infection control stores, etc. <Clients> Local governments, think tanks/research companies *For more details, please download the PDF or contact us.
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Company information
Our company offers marketing solution services that address your challenges by utilizing research for understanding the current situation, as well as support for improvements in sales, promotions, and call centers. With the theme of "human power," we value communication with client companies, customers, staff, and all involved parties, and we will continue to create results that exceed expectations. Please feel free to contact us if you have any requests.