Solve maintenance site challenges with remote support smart glasses!
InfoLinker3・LinkerWorks
Remote support for on-site supervisors and maintenance workers through video calls, and work management using work history stored in the cloud.
An industrial smart glass solution that accelerates DX in maintenance sites! By providing work support through video calls between remote maintenance workers and managers, we can elevate skills to the same level as experienced maintenance workers. Since tasks can be performed while confirming work procedures, it helps prevent mistakes and allows for the recording of work results as a history. ● Industrial Smart Glass "InfoLinker3" This is a Japanese-made industrial smart glass equipped with 4G LTE communication capabilities. It features communication via 4G LTE, dust and water resistance, hands-free operation through voice commands, and long-term use with battery replacement during operation, incorporating the necessary functions for industrial use. ● Remote Support Software "LinkerWorks" This is remote support software implemented in the smart glasses. It includes features necessary for remote support, such as a drawing function during video calls, remote control of the smart glasses, group call functionality for multiple users, the ability to save work history by following work instructions, capturing photos and videos in offline mode, and viewing data stored on the device.
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basic information
**Industrial Smart Glasses: InfoLinker3** - **LTE Communication Functionality** The device is equipped with LTE communication capabilities, allowing for communication via 4G LTE in work environments where a wireless LAN cannot be established, such as outdoor sites. - **Long Operating Time** Long operating time is achieved through battery replacement during use. - **Voice Command Operation** Voice command operation allows hands-free control by the wearer’s voice, ensuring that it does not interfere with on-site work. - **Dust and Water Resistance** It has dust and water resistance equivalent to IP65, making it usable even in sudden rain during outdoor use. **Remote Support Software: LinkerWorks** - **Work Support** Remote support via video calls, monitoring from the worker's perspective, and information sharing through painting and screen sharing functions are possible. - **Work Navigation** Creation of work manuals tailored to the business, automatic saving of work history by following the work procedures, and real-time progress tracking by the administrator are possible. - **Work Recorder** It is possible to capture and save work videos from the worker's perspective on the smart glasses device. - **Work Files** Data stored within the device can be viewed.
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Applications/Examples of results
● Hands-free operation with voice commands In maintenance environments, it is possible to operate machines and perform tasks using tools hands-free through voice commands, ensuring that work is not interrupted. ● Maintenance according to work processes Workers can progress through tasks according to work processes created in advance by the administrator, automatically saving evidence of the work performed. ● Receiving instructions while monitoring site conditions from remote supervisors Maintenance workers equipped with smart glasses can connect in real-time with work managers and supervisors located remotely, allowing them to accurately issue instructions while viewing the site conditions through the worker's perspective camera feed. ● Real-time confirmation of work status from a distance It is possible to check the work status and leave evidence in areas accessible only to workers. For example, in an automobile dealership, mechanics can conduct sales with salespeople inside the dealership while confirming the condition of vehicles in real-time through video, allowing both customers and salespeople to efficiently assess and make decisions about the situation.
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Company information
We are a company that consistently plans, develops, and manufactures hardware for wearable devices (smart glasses) and remote support software. While the evolution of AI accelerates, there will always be fields where human presence is essential. We aim to create an environment where all field workers can work efficiently, comfortably, safely, and with enjoyment through the use of wearable devices and smart glasses. We will transform the future of work from a human-first perspective and achieve harmony between technology and people. Please feel free to consult us about field challenges, smart glasses, and wearable devices.