Proposal for Shared Visual Support/Guidance in Remote Assistance

The era demands a remote support and guidance system! Introducing smart glasses capable of gaze measurement.

When providing remote support/guidance, it is challenging to accurately assess the situation based solely on the on-site video and audio, which makes it difficult to provide precise support/guidance. The solution to this issue is Tobii's glasses-type 'Eye Tracker,' which allows us to see where the person is looking. It can visualize the intuition and tips of experienced personnel on-site, and by utilizing this data, it is possible to connect it to skill transfer. Remote support can be initiated immediately using web conferencing tools along with this product. 【When gaze is visible...】 ■ You can specifically confirm what the on-site staff is struggling with 　→ Clear guidance and on-the-job training such as "Look here" can be realized ■ You can simultaneously check the understanding and capability of the on-site staff 　→ Promotes the "independence" of on-site staff ■ Recording and playback can be done immediately, allowing for detailed review of the work 　→ It has received positive feedback for being easy to understand for those providing guidance *For more details, please refer to the PDF document or feel free to contact us.

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