As a department of your company, we will respond politely to customer calls!
We offer an "Inbound (Receiving Calls) Outsourcing Service" that proposes original plans tailored to your requests and budget. After our meeting, we will create a script and share a spreadsheet of the call results, followed by conducting operator training within our company. After the service begins, we will make adjustments to the talk script as needed. Additionally, we will accommodate meetings, reports, and data submissions as necessary. Please feel free to consult us if you have any requests. 【Benefits】 ■ Focus on your core business ■ Professional phone handling increases customer satisfaction ■ Peace of mind even with high call volumes ■ No need for internal phone handling training ■ Zero recruitment and HR costs *For more details, please download the PDF or feel free to contact us.
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【Responding to Such Requests】 ■ I would like to request assistance only during times when I am too busy to handle phone calls. ■ I want to pay on a performance-based model since I do not know the number of incoming calls. ■ I would like assistance only with missed calls. ■ I would like to set a limit and have assistance for a specified number of calls. ■ I want to secure personnel who can respond 24/7, 365 days a year. ■ I would like assistance for a short period only. ■ I want to establish a system for handling a large volume of incoming calls. ■ I would like assistance in foreign languages. ■ I need phone support that requires specialized knowledge. ■ Nighttime support. ■ Limited-time support. *For more details, please download the PDF or feel free to contact us.
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Our company is certified by the Small and Medium Enterprises Personal Information Security Promotion Association, which is recognized by the Ministry of Economy, Trade and Industry as a personal information protection organization. We offer call center services, including inbound and outbound operations, as well as business consulting and educational services. Our call center operates 24 hours a day, 365 days a year, allowing us to flexibly accommodate changes in time slots. We can assist with all phone-related matters, including obtaining toll-free numbers, navigation numbers, and regular 03 numbers, as well as handling administrative tasks, including email responses. Please feel free to consult with us if you have any requests.