This is a system that helps visualize the waiting order and organize the waiting environment!
The mobile phone call notification-enabled waiting ticket machine "Irist" is a package for restaurants that automates the queue reception and allows the sharing of information about waiting customers among staff. By managing the order with numbered tickets and sharing the waiting line across multiple devices, it reduces the hassle of confirmation tasks and improves operational efficiency. Additionally, it contributes to stores that lack waiting space by alleviating queues. 【Benefits of Implementation】 ■ Customers can check their order even if they leave the store. ■ Improves customer retention by preventing them from leaving due to congestion after making the effort to visit. ■ Streamlines waiting operations due to labor shortages. ■ Contributes to an increase in foreign customers by implementing a multilingual waiting system. ■ Ensures customers can be reliably called back with phone notifications (prevention of drop-off). *For more details, please download the PDF or contact us.
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basic information
【Solving These Concerns】 ■ Customers are waiting in line, but it's causing inconvenience to nearby stores. ■ Customers are writing their names on paper (waiting sheets) to wait. - The handwriting is illegible. - Issues arise with customers having the same name. - The waiting area is small, causing congestion at the entrance. - Customers who wrote their names have left. - The handwriting of foreign customers is unreadable. ■ Due to a shortage of staff, we want to streamline the management of waiting lists. ■ We have prepared multilingual menus for inbound (foreign) customers, but we do not have multilingual support for waiting list management. ■ We want to increase sales by catering to inbound (foreign) customers. *For more details, please download the PDF or contact us.
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For more details, please download the PDF or contact us.
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Our company offers a queue management solution. We provide ticket machines for waiting in line that can be used by foreign visitors to Japan, and we have a range of short-term rental equipment available. To operators of queueing stores and crowded facilities who want to ensure a pleasant waiting experience for their customers, please feel free to contact us with your inquiries.
![[Case Study] Tobu Department Store Co., Ltd. Ikebukuro Main Store](https://image.www.ipros.com/public/product/image/1339597/IPROS5557245760476229271.jpg?w=280&h=280)