[IT System Implementation Case] Home Care Company A

Accelerating gentle care! Introducing cases where communication via phone and fax has drastically decreased.

We would like to introduce a case study of the implementation of an "IT system" at Company A, a home care service provider. The company had been managing schedules with handwritten ledgers, making it difficult to respond flexibly to changes in plans. This resulted in spending a lot of time on administrative tasks unrelated to caregiving, leading to poor operational efficiency and often long working hours. After the introduction of the IT system, centralizing information allowed for the consolidation of documents and data, significantly improving operational efficiency. By moving the system to the cloud, it became possible to access necessary information from outside the company, drastically reducing communication via phone and fax, which contributed to shorter working hours. 【Implementation Effects】 ■ Consolidation of documents and data significantly improved operational efficiency ■ Database conversion of handwritten customer ledgers made customer information management easier ■ Enabled the provision of more detailed services, increasing customer satisfaction ■ Allowed access to necessary information from outside the company *For more details, please refer to the PDF materials or feel free to contact us.

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