A remote support tool specifically designed for support sites that achieves high security!
"RemoHelp" is an ASP-type service that allows support operations to be conducted anytime and anywhere with an internet connection, by sharing the PC screen of customers who have made support requests and resolving issues as a dedicated tool for support on-site. In addition to screen sharing and remote control, it is equipped with features to support customers, such as painting functions, chat functions, and file transfer functions. 【Features】 ■ Provision of a dedicated page for customer connections ■ No need for pre-installation of programs during remote connections ■ High security ■ Fast speed for speedy support operations ■ Low cost that consolidates necessary functions for support operations *For more details, please download the PDF or feel free to contact us.
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basic information
【Features】 ■ Remote control ■ File transfer ■ Screen recording ■ Screen capture ■ Paint function ■ Chat ■ Screen size adjustment ■ Mouse and keyboard lock *For more details, please download the PDF or feel free to contact us.
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Company information
Our company develops remote support tools such as "RemoHelp" and software. "RemoHelp" is a support tool that provides the necessary functions for supporting computers located remotely, available from 3,500 yen per month. Please feel free to contact us for more information.