Our company has consistent communication between the front desk and system developers. Even those who are inexperienced in system ordering can smoothly place orders for system development.
■What was the process for advancing the development? In the case of Global Payment Co., Ltd. Since the job description is complex, I first organized the series of processes and provided the documentation. After that, we invited you to our office, where we explained the current flow while showing you the operational procedures of the old system, saying, "This is how we are proceeding." The sheet we showed you at that time does not function as a system yet, but it has buttons and a well-organized screen layout. After that, we implemented the program and conducted system verification. The system verification involved checking whether the results matched those of the previously used system while refining the system internally. ■Results since the introduction of the Excel system "Complex tasks have become shareable." The usability is very simple, so by following the procedure manual, tasks can be completed, creating a situation where work can be easily shared. Even if the person in charge is absent, I feel that this system allows others to continue the work.
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■Automating the PDF conversion of the statement Excel and email attachment Once the statement is created, it can be converted from an Excel file to a PDF and sent in bulk via email. Such functionality was also implemented in the old tool, but it was cumbersome because the tools were separated by business. The tool created with Cellnets allows for work to be done within the same system throughout the process. I feel that by consolidating the functions into one tool, the likelihood of mistakes has significantly decreased.
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P4
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■Customer Feedback They answered any minor questions I had with great care, and whenever I emailed a question, they responded promptly. I believe it was thanks to Takemoto-san that we were able to create an environment where I felt comfortable asking anything and build a relationship where I could easily make requests.
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Our company is a system development company specializing in Excel, based in Suginami, Tokyo, and has been established for 18 years. We solve the workload and challenges centered around Excel, such as accounting and sales administration, at a low cost. ◆ Five reasons why our customers ultimately chose Excel development https://x.gd/IgXYz ◆ Retirement issues! Rest assured! Macro maintenance service https://www.cellnets.co.jp/service/safe_support ◆ Introduction to what can be streamlined with Excel macros https://cellnets.notion.site/ Please feel free to consult us about business improvement and administrative efficiency.