The software used by sales representatives can now smoothly integrate with the accounting software.
■ Background of Japan Best Rescue System Co., Ltd.'s Request to Cernet We requested quotes from three companies that we found through an internet search. Among them, Cernet was the quickest to respond. We clearly outlined our requirements in the inquiry form. I was particularly impressed when I received a call from Mr. Takemoto, the representative, immediately after clicking the send button. When you're in a hurry, a phone call is much faster than email communication. There are companies that don't even return calls occasionally, so being able to maintain frequent contact was very reassuring. The other two companies besides Cernet actually declined our request as soon as we communicated our deadline... The deadline we proposed was less than one month. We inquired in early September 2018 and needed delivery by the end of September, which made us anxious, but it seems that the developers also wouldn't have enough time. However, in Cernet's case, they assured us with a strong response that they had handled many similar Excel systems in the past and said, "We can do it!"
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■Development Flow The detailed specifications of the Excel system are difficult to convey through email due to nuances, so I didn't hesitate to make phone calls to directly communicate corrections and requests. Next is the "web conference." Our company is based in Nagoya, while Cernet's headquarters is in Tokyo. Since they can't visit frequently, we held 2 to 3 web conferences during the one-month development period. By sharing screens, we were able to refine the specifications of the Excel system, which allowed for quick problem-solving. It was very smooth because I could confirm while directly observing Mr. Takemoto's operations. Nowadays, web conferences are quite common, so I didn't feel any concerns about the distance. Additionally, at the time the web conference was scheduled, a package arrived. The sender was labeled "Cernet." Inside the package was a microphone for use with a computer. I was impressed by their thoughtful gesture to make the web conference easier, which I hadn't anticipated. Thanks to that, the web conference proceeded smoothly, and I believe we were able to build the system with minimal stress, almost as if we were meeting in person, and in a timely manner.
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P3
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■Customer Feedback I received advice from my supervisor that "the quality of the system's development depends on whether the developers understand and recognize bookkeeping and accounting," which led to this order. Mr. Takemoto from Cernet is well-versed in bookkeeping and accounting, and he has extensive experience in developing Excel systems that integrate with accounting software. I felt confident entrusting this aspect to him. I believe there are developers who may not understand accounting-related terminology. In that regard, Cernet understood our work well. This is one of the key factors for our success.
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Our company is a system development company specializing in Excel, based in Suginami, Tokyo, and has been established for 18 years. We solve the workload and challenges centered around Excel, such as accounting and sales administration, at a low cost. ◆ Five reasons why our customers ultimately chose Excel development https://x.gd/IgXYz ◆ Retirement issues! Rest assured! Macro maintenance service https://www.cellnets.co.jp/service/safe_support ◆ Introduction to what can be streamlined with Excel macros https://cellnets.notion.site/ Please feel free to consult us about business improvement and administrative efficiency.
