Celenet's strength: Speed! We are confident in our quick response.

Our company's policy is to prioritize not making customers anxious, not keeping them waiting, and addressing issues above all else!

Our company considers "speed and agility" as one of our strengths. We recognize that delays in responses or communications from our representatives can be the biggest source of anxiety for our customers. Therefore, we strive to respond promptly, generally on the same day, to the various opinions and inquiries we receive from our customers, so you can rest assured. In the event of any trouble, we promise to prioritize urgent responses due to their high urgency. Additionally, our representatives consistently check their emails even when out of the office, so there is no need to worry about not being able to reach us in an emergency. Regarding support, which can be a source of concern after system delivery, we are committed to responding sincerely even on weekends and holidays if you give us a call, so you can feel secure even in the event of any trouble. 【Response Policy】 ■ Do not make customers anxious ■ Do not keep customers waiting ■ Prioritize addressing issues above all else *For more details, please refer to the related links or feel free to contact us.

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