[Model Case] Telephone agency service that allows you to choose time slots only during busy or off-peak periods.
Support is available 24 hours a day, 365 days a year! You can achieve cost reduction, sales expansion, and quality improvement without waste.
Our company provides CRM (call center) services. We solve the challenges faced by customers, such as "calls increase only during certain time periods, leading to missed calls and lost business opportunities," and "I want to outsource phone support only during busy times like events or campaigns." With Maxcom's telephone answering call center, we offer flexible support for night hours, outside of business hours, only on weekends and holidays, and assistance during peak times, all at low prices starting from just one call. We can accommodate requests such as wanting to use telephone answering services only during long holidays. Additionally, we can provide 24/7 support, allowing you to choose days and times that fit your needs, enabling cost reduction, revenue expansion, and quality improvement without waste. [Challenges faced by customers (excerpt)] ■ Calls increase only during certain time periods, leading to missed calls and lost business opportunities. ■ I want to outsource phone support only during busy times like events or campaigns. ■ I want to outsource phone support only during peak hours when visitor numbers increase. *For more details, please refer to the PDF document or feel free to contact us.
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【Usage Examples】 ■ We want to outsource a call center for phone answering only during off-hours and late-night when call volume decreases. [Beauty-related company] Example of toll-free first reception phone answering service. ■ We want to outsource a call center for phone answering to assist during busy periods and times such as events and campaigns. [Mail order] Example of order reception and inquiry response service. ■ To focus on our main business, we want to start by outsourcing a call center for phone answering only during business hours. [Professional services: lawyers, judicial scriveners, tax accountants, etc.] Example of phone answering service for call centers. [Major tutoring school] Example of call center service for instructor recruitment. ■ To concentrate on our main business, expand sales, and respond to emergencies, we want to outsource a 24/7 phone answering call center. [Beauty salons, restaurants, clinics, etc.] Example of first reception phone answering service for reservations. [Medical device and precision equipment manufacturers] Example of first reception call center service for malfunctions and issues. *For more details, please refer to the PDF document or feel free to contact us.
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【By Industry】 ■ Food retail, manufacturing, e-commerce, restaurants, medical devices, precision instruments, department stores, supermarkets ■ Professional services (lawyers, judicial scriveners, tax accountants, etc.), real estate management companies, beauty salons ■ General hospitals, dental clinics, tutoring schools, accommodation facilities, etc. *For more details, please refer to the PDF document or feel free to contact us.
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Our company provides high-quality services to client companies with the operational know-how and capabilities cultivated through back-office operations. We will maximize the total solutions and knowledge of the Altius Link Group to support our clients' future with assured quality.