Available 24/7, 365 days a year! We contribute to expanding your sales and improving your services.
Our company provides appropriate services for client companies, including inbound (receiving), outbound (sending), and support during nighttime, holidays, and outside of business hours. By leveraging an extensive service network, we can flexibly respond to volume fluctuations, maintain service quality, and convert costs into variable expenses. With high-quality customer support based on rich experience and know-how, we contribute to promotional plans and quality improvements for products and services by utilizing the genuine voices of customers aggregated in the call center. 【Strengths of Our Services】 ■ Fully customized specifications according to your requirements ■ Flexible response to peak and off-peak times ■ 24/7 support ■ Further efficiency through ICT implementation *For more details, please download the PDF or feel free to contact us.
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basic information
【Main Menu】 ■ Inbound (Receiving) ・ Customer Support ・ Technical Support (IT Support) ・ Help Desk (Service Desk) ・ Other Inbound (Receiving) ■ Outbound (Calling) ・ Surveys/Research ・ Payment Collection (Payment Encouragement) ・ Lead Generation ・ Other Outbound (Calling) ■ VOC & Analysis ・ VOC (Voice of Customer) Analysis ・ Data Analysis * For more details, please download the PDF or feel free to contact us.
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【Case Studies】 ■Customer Support ・Customer Inquiry Desk ・Mail Order Order Reception ・After-Hours First Contact Desk, etc. ■Help Desk ・System Support ・Remote Guidance for Smartphone Operations, etc. ■Others ・Security System Alert Response ・Contract Confirmation Call Response, etc. *For more details, please download the PDF or feel free to contact us.
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Company information
Our company provides high-quality services to client companies with the operational know-how and capabilities cultivated through back-office operations. We will maximize the total solutions and knowledge of the Altius Link Group to support our clients' future with assured quality.