Creating a business manual that effectively conveys truly necessary information! Turning knowledge that only one person can do into know-how that everyone can use.
As a case study of "the production and implementation of a business manual," we will introduce the process of creating and operating various troubleshooting methods for the operation of a five-color offset printing machine. First, we carefully listen to the customer's situation to understand the essential issues, select the themes that need to be prioritized for resolution, and organize and integrate the information obtained through various interviews to visualize it as a manual. The completed manual was verified for its usefulness in actual operations, and improvements and revisions were made as necessary. Later, we received feedback such as "the night shift operator was able to resolve issues smoothly on their own" and "after addressing the issues, we were able to return to normal operations smoothly." [Basic Flow of Manual Production] ■ Identification of issues and theme selection ■ Various interviews ■ Actual manual production and verification ■ Operation of the produced manual *For more details, please refer to the PDF document or feel free to contact us.
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【Basic Flow for Creating Other Manuals】 ■ Skill analysis among staff ■ Selection and prioritization of themes to address ■ Understanding of tasks to be documented ■ Conducting surveys with stakeholders ■ Survey analysis → Consideration of focus areas ■ Detailed hearings and confirmation of requests ■ Production work ■ Proofreading of the produced materials (reading together among stakeholders) ■ Reflection of proofreading results ■ Measurement and verification of effectiveness ■ Feedback on areas for improvement *For more details, please refer to the PDF document or feel free to contact us.
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For more details, please refer to the PDF document or feel free to contact us.
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Our group helps effectively convey various information to targeted audiences by combining our founding printing technology with advanced technologies and marketing plans. It is an era where customers choose printing companies. By understanding our customers' businesses more deeply and thoroughly, we aim to be a closer presence and provide support to them.