【EOSL Maintenance Case】Can third-party maintenance be entrusted solely through web meetings?
The meeting will be held only via web conference! You can rest assured and be satisfied with Get It’s maintenance support.
We would like to introduce a case of EOSL maintenance for the manufacturing industry that we were contacted about through a referral from an existing customer. Before using GetIt, this was their first experience with third-party maintenance, and they were concerned about what it entailed, the extent of the support they would receive, and whether a three-year maintenance plan was possible. Due to the COVID-19 pandemic, our meetings were conducted solely via web conferencing, but we were able to reassure them by providing information about the support details, our track record, and the implementation schedule in advance. [Case Overview] ■ Customer Industry: Manufacturing ■ Manufacturer: HPE, NetApp ■ Target Equipment: DL360e Gen8, 2910-48G, FAS2220A, FAS2220 ■ Maintenance Details: 24/365 On-site ■ Maintenance Period: 3 years ■ Installation Location: Kanto *For more details, please refer to the PDF document or feel free to contact us.
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【Other Case Summary】 ■Background of Inquiry to Get It ・Introduction from an existing customer *For more details, please refer to the PDF document or feel free to contact us.
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For more details, please refer to the PDF document or feel free to contact us.
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Our company provides services that solve the IT hardware challenges faced by businesses as a hardware and service provider. We boast one of the largest business scales in Japan among specialty stores dealing with EOSL equipment, so please feel free to consult us about sales, purchases, maintenance, rentals, repairs, and data erasure, among other services.
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