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  6. [EOSL Maintenance Case] Are the third-party maintenance options limited?

[EOSL Maintenance Case] Are the third-party maintenance options limited?

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last updated:Jul 19, 2023

ゲットイット 本社
ゲットイット 本社
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This is an example of proposing several types of driving patterns, taking into account the budget.

We received an inquiry stating that the manufacturer does not allow for extended maintenance. We would like to introduce a case of EOSL maintenance in the financial industry. Before using GetIt, there were concerns about the differences between manufacturer maintenance and third-party maintenance, particularly regarding the urgency of repairs. Due to the difficulty in obtaining products with limited stock, the costs exceeded the initial budget. However, by honestly explaining the reasons, we were able to gain the customer's understanding and reassurance, leading to their request for our services. [Case Overview] ■ Customer Industry: Finance ■ Manufacturer: Hitachi ■ Target Equipment: HA8000/RS220 AM2, HA8000/RS220 DM1, GQ-SGV00EL108RP, HA8000/TS10-h LM1 ■ Maintenance Content: 24/7 onsite maintenance ■ Maintenance Period: 5 months *For more details, please refer to the PDF document or feel free to contact us.

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[EOSL Maintenance Case] Are the third-party maintenance options limited?

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  • Related Link - https://www.get-it.ne.jp/%e7%ac%ac%e4%b8%89%e8%80%…

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【Other Case Overview】 ■Installation Location: Tohoku Region ■Background of Inquiry to Get It  ・Due to the manufacturer's inability to extend maintenance *For more details, please refer to the PDF document or feel free to contact us.

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ゲットイット

ゲットイット 本社

Information and Communications

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Our company provides services that solve the IT hardware challenges faced by businesses as a hardware and service provider. We boast one of the largest business scales in Japan among specialty stores dealing with EOSL equipment, so please feel free to consult us about sales, purchases, maintenance, rentals, repairs, and data erasure, among other services.

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