【EOSL Maintenance Case】Concerns about first-time extended maintenance and temporary isolation, etc.
Service explanation for E/U! Introducing a case study of EOSL maintenance (third-party maintenance).
We would like to introduce a case of EOSL maintenance in the manufacturing industry, where there were concerns about the first extension maintenance, temporary segregation, and log acquisition. Since this was the first third-party maintenance for both the vendor and the end user, there were some anxieties. As part of Get It’s maintenance support, we provided an explanation of the service to the end user, and although it was primarily to be handled on the customer side, we made a flexible proposal that if there were any uncertainties, they could consult based on the information that could be obtained. [Case Overview] ■ Customer Industry: Manufacturing ■ Manufacturer: HITACHI ■ Target Equipment: HA8000 / TS10-h HM2 ■ Maintenance Period: 12 months *For more details, please refer to the PDF document or feel free to contact us.
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basic information
【Other Case Summary】 ■Background of Inquiry to Get It ・Customer E/U consulted with the vendor about extending the use of equipment that is out of maintenance, and the vendor contacted us via HP. *For more details, please refer to the PDF document or feel free to contact us.
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For more details, please refer to the PDF document or feel free to contact us.
Company information
Our company provides services that solve the IT hardware challenges faced by businesses as a hardware and service provider. We boast one of the largest business scales in Japan among specialty stores dealing with EOSL equipment, so please feel free to consult us about sales, purchases, maintenance, rentals, repairs, and data erasure, among other services.
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