[Case Study of Store Manager Introduction] Smile and Thank You Co., Ltd.

Visualize the quantity! Consider the timing and amount of instructions given, taking into account the store's workload.

Smile and Thank You Co., Ltd. is a group of osteopathic clinics and treatment centers that operates multiple facilities. At that time, the company had 14 locations, but felt that if they increased the number of stores any further, they would be unable to manage them. After starting to use "Tenbancho," they became more careful in writing business instructions. Additionally, by visualizing the content and volume of the business instructions, they began to consider the timing and amount of instructions based on the workload of the stores. As a result, overall execution ability was able to increase by about 20 points, and now it has reached approximately 80% execution ability. [Case Study] ■ Implementation Site: Smile and Thank You Co., Ltd. ■ Number of Stores: 31 group osteopathic clinics (as of December 1, 2017) *For more details, please refer to the PDF document or feel free to contact us.

Headquarters/Store System