We will diagnose the manual created by the customer using our unique diagnostic method. We also offer a free trial check with a limited number of pages.
Recommendation for Manual Diagnosis Is your company's manual user-friendly and easy to read? Does it comply with international standards? Daitex's manual diagnosis service not only offers improvement suggestions focused on readability and usability (such as revising text expressions, standardizing terminology, and arranging illustrations), but also diagnoses the presence of deficiencies (defects) in product manuals and warning labels, and proposes necessary measures. This service provides a comprehensive diagnosis from a professional perspective based on criteria such as compliance with safety regulations, content structure, and usability (visibility, searchability, etc.) for manuals created by customers. [Case Studies] - Food packaging machine manufacturer S Company Requested evaluation and revision advice for their manual to comply with the Product Liability Law and obtain CE marking. Ultimately, our company conducted the review process and even implemented language translation into the local language. - Medical device manufacturer F Company Received multiple complaints from customers about the difficulty in understanding the instruction manual, leading to an evaluation and advice on content structure, listed items, and technical writing perspectives. Although it is limited in time and quantity, we also offer a free trial check with a limited number of pages. For more details, please visit our service website.
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**Purpose and Effects** This service has the following effects: - Improvement of usability - Reduction of litigation risks arising from "defects in instructions and warnings" in product liability (PL) - Proper application of risk reduction measures (three-step method) required by the international safety standard ISO 12100 - Internal organization of product safety measures and systems in the creation of user instructions **Evaluation Criteria** The evaluation will be conducted based on the international standard for user instructions, IEC/IEEE 82079-1 Ed. 2.0:2019 (Preparation of information for use (user instructions) - Part 1: Principles and general requirements). If necessary, diagnostics will also be conducted in accordance with the requirements of the US ANSI Z 535.6:2006 (Product information for product manuals and instructions, as well as other accompanying materials) or the Chinese national standard GB/T 5296 series (User instructions for consumer products). Diagnostics of manuals/instructions in English and Chinese are also possible. **Deliverables of the Diagnosis** The following diagnostic result report will be submitted in PDF format: - Non-compliance points and reasons for non-compliance - Advice on improvement points for the manual (annotations on the instruction manual) - Non-compliance points will be indicated for approximately three items per common category.
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Various operation manuals, installation manuals, maintenance manuals, peripheral device manuals, service manuals, parts catalogs, business manuals, etc.
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Company information
We, Daitex, were born as a group of engineers originating from a mechanical design company. With manual production and solution provision as our core businesses, we have continued to offer various professional services since our founding. Our top business mission is to respond to our customers' demands for Q (Quality), C (Cost), D (Delivery), and C (Capacity), and we have proposed solutions from both operational and managerial perspectives to solve various business challenges faced by our customers. Furthermore, we believe that capturing changes in the times and the V (Value) that our customers seek, and contributing to improved management efficiency through the utilization of design data and technical information, will be our business mission going forward. Rather than stopping to think, we aim to "think while running" alongside the times. As partners to our customers, we will continue to run together with the changing times. We aspire to be a company that provides "excitement" that exceeds customer expectations, moving from being a company that delivers "satisfaction" that meets customer expectations.