It is a pinpoint-type BPO service that provides necessary support for specific processes (e.g., illustration creation, layout, checking, etc.) when needed.
When internalizing manuals, are there cases where you lack personnel and skills, requiring external support, or where sudden responses and concentrated tasks occur? In such times, please utilize our BPO service, which provides pinpoint support for necessary processes only when you need it. This is an on-demand service where we assist you only with the parts of various production processes that you find challenging, ranging from interviews and information gathering, manuscript creation, translation, DTP, illustration creation, to data management and content distribution. Instead of securing personnel to match peak times, you can simply request the help you need when you're in trouble, making it easy and reassuring to achieve fixed cost reductions and business stabilization. [Case Study 1] - Building materials manufacturer T Created line art illustrations to be inserted into installation manuals using 3D CAD data. [Case Study 2] - Analysis equipment manufacturer N Conducted markup and layout work to convert user manuals and technical documentation created in MS Word into a CMS-compatible format. [Case Study 3] - Medical device manufacturer S Translated technical documents in a language we had not previously handled. For more details, please visit our service website.
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basic information
◆ Work Format - In cases where work is outsourced under a contract, or when a space for external contractors is secured within the client's company, our workers will carry out tasks as needed. ◆ Contract Type - We submit estimates for each project, and upon approval, we proceed with the work. (If there is a certain volume of support work, a dispatch contract is also possible.) ◆ Service Scope We handle all production processes related to the creation of instruction manuals, from interviews and information gathering to content distribution. Example: We want to convert a large amount of data due to changes in the document production system. Converting legacy manual data (Interleaf, Quark, etc.) to XML data, etc. ◆ About Our Technology - Compliance with international standards such as PL law and CE marking, as well as regulations and laws related to document production. - Conversion, processing, and video production of 2D and 3D design data, along with distribution. - Translation and multilingual deployment (in 40 countries). - Planning, development, implementation, and operation of manual production system CMS. - Organization of manual production teams and bulk contracting. - Support for risk assessment. - Types of manuals and technical documents we can handle: ⇒ Operation, maintenance, installation, manufacturing, service, business manuals, etc. Please feel free to contact us.
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Applications/Examples of results
Various operation manuals, installation manuals, maintenance manuals, peripheral device manuals, service manuals, parts catalogs, and business manuals.
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Company information
We, Daitex, were born as a group of engineers originating from a mechanical design company. With manual production and solution provision as our core businesses, we have continued to offer various professional services since our founding. Our top business mission is to respond to our customers' demands for Q (Quality), C (Cost), D (Delivery), and C (Capacity), and we have proposed solutions from both operational and managerial perspectives to solve various business challenges faced by our customers. Furthermore, we believe that capturing changes in the times and the V (Value) that our customers seek, and contributing to improved management efficiency through the utilization of design data and technical information, will be our business mission going forward. Rather than stopping to think, we aim to "think while running" alongside the times. As partners to our customers, we will continue to run together with the changing times. We aspire to be a company that provides "excitement" that exceeds customer expectations, moving from being a company that delivers "satisfaction" that meets customer expectations.
