This is a support service where we work alongside our customers, from the production to the completion of the manual creation process, focusing on customer-centric manual production in-house.
If we compare manual production to a marathon, our service is a "supportive running" type that accompanies our customers, aligning with their pace to provide production support until the completion goal. We aim for the goal alongside our customers, from setting objectives and sharing challenges to making proposals and production. **Example**: Major machine tool manufacturer Y Company Our employees are stationed within the customer's document production team to assist with: - Selection of production systems/tools (XML) - Information structure of manuals and division into volumes - Guidance and construction of production processes/data operation and management methods - Establishment of creation standards, actual work guidance, and manual production (language expansion) We have assisted with consulting and tasks related to these challenges. Currently, we are providing multifaceted support until completion, primarily led by the customer's employees. **Features** ◆ Abundant track record We will share our know-how from responding to numerous cases over the past 35 years since our founding. ◆ Optimal proposals Feel free to consult us about anything related to production technology, tools, and data operation. ◆ Supported documents We handle everything from user manuals to maintenance, installation, and service manuals. ◆ Industry/product knowledge We provide broad support across various fields, including automotive, semiconductors, machine tools, and medical devices.
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【Service Specifications and Achievements】 ◆Work Types - Contract Type: Orders are placed with the assumption of completing deliverables and requested tasks at the time of request. Example: Analyzing the client's product system and sales strategy, structuring instruction manual data, and proposing and submitting reports on operational systems. Requests can be made after interviews, and this is a results-oriented service. - Semi-Delegation: We work together with your staff to extract issues and devise solutions. This is a process-oriented service that bills based on the labor hours and man-hours provided. ◆Service Scope We provide consulting and production support on the following items: - Technical documents such as instruction manuals, manufacturing manuals, service manuals, and business manuals. - Language expansion of created content and media deployment to PCs, smartphones, and tablet devices. ◆Technologies Held by Our Company - Compliance with international standards such as PL law and CE marking, as well as regulations and laws related to document production. - Conversion, processing, and video creation of 2D and 3D design data, along with its distribution. - Translation and multilingual expansion (40 countries). - Planning, development, introduction, and operation of manual production system CMS. - Organization of manual production teams and comprehensive contracting.
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Various operation manuals, installation manuals, maintenance manuals, peripheral device manuals, service manuals, parts catalogs, business manuals, etc.
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Company information
We, Daitex, were born as a group of engineers originating from a mechanical design company. With manual production and solution provision as our core businesses, we have continued to offer various professional services since our founding. Our top business mission is to respond to our customers' demands for Q (Quality), C (Cost), D (Delivery), and C (Capacity), and we have proposed solutions from both operational and managerial perspectives to solve various business challenges faced by our customers. Furthermore, we believe that capturing changes in the times and the V (Value) that our customers seek, and contributing to improved management efficiency through the utilization of design data and technical information, will be our business mission going forward. Rather than stopping to think, we aim to "think while running" alongside the times. As partners to our customers, we will continue to run together with the changing times. We aspire to be a company that provides "excitement" that exceeds customer expectations, moving from being a company that delivers "satisfaction" that meets customer expectations.