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  6. Liferay DXP Solution Example: Customer Portal

Liferay DXP Solution Example: Customer Portal

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last updated:Jan 07, 2021

日本ライフレイ
日本ライフレイ
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Lifray's customer portal provides customers with a seamless experience through personalization features, supporting the improvement of customer experience (CX).

With Liferay DXP, it is possible to build various customer portals tailored to your company's needs, such as member portals, support portals, and help centers. Thanks to Liferay DXP's strong integration capabilities, it can connect with existing internal systems and tools like CRM, enabling centralized management of customer data. Additionally, it comes equipped with features for providing excellent customer experiences, such as personalization, serving as a foundation for delivering high-quality customer service. By centrally managing customer data on the customer portal, smooth responses can be ensured even when there are changes in customer representatives. Moreover, by standardizing the interface with Liferay DXP, customers can continue to use the same interface even when there are changes to systems like billing, providing a seamless experience without causing confusion due to system changes. **Six Features** - Personalization - Self-service - Intuitive usability - Multi-site construction - Compatibility with all devices - High scalability

    Sales promotion and sales support softwareOther SoftwareCRM (Customer Relationship Management System)
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Liferay DXP Solution Example: Customer Portal

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  • Related Link - https://www.liferay.co.jp/solutions/customer-porta…

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basic information

One example of a portal solution that can be built with Liferay DXP.

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Applications/Examples of results

【Implementation Results】 ■Manufacturing ■Education ■Insurance ■Electricity and Gas ■Information and Communication

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[Information] Overview of Liferay DXP Features

[Information] Overview of Liferay DXP Features

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[Data] 5 Selected Liferay Implementation Cases by Solution in the Manufacturing Industry

[Data] 5 Selected Liferay Implementation Cases by Solution in the Manufacturing Industry

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[Data] Liferay Analytics Cloud Features List

[Data] Liferay Analytics Cloud Features List

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A personalized commerce experience that sets you apart from competitors by 30%.

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The pandemic has accelerated manufacturers' entry into digital e-commerce. In the complex commercial flow of BtoB manufacturing, the key to increasing customer satisfaction at the time of purchase lies in creating a purchasing experience tailored to customer needs. In this webinar, we will introduce what e-commerce personalization means for the manufacturing industry and what benefits it brings to both sellers and buyers, using a demonstration of our product. This seminar is recommended for the following individuals: - Those who want to learn about the latest trends in BtoB commerce - Manufacturers aiming to digitize their product catalogs - SIers and consulting firms that have large corporations as clients Three things you can learn in this seminar: 1. The advancements in BtoB commerce during the pandemic 2. Personalization in BtoB commerce 3. The benefits of personalization for sellers and buyers

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日本ライフレイ

日本ライフレイ

Information and Communications

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Since its establishment in 2012 as the Japan branch of Liferay, Inc., our company has been providing products and services to customers in Japan. Additionally, we have been recognized as one of the leader companies in the integrated portal and digital experience platform sectors in Gartner's Magic Quadrant for 10 consecutive times, establishing ourselves as a leader in the portal industry. Our flagship product, Liferay DXP, an enterprise portal solution, has been implemented by numerous leading companies around the world. We strive to create a world where people can maximize their abilities and contribute to one another, and we work diligently every day towards this goal. If you have any inquiries, please feel free to contact us.

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