Would you like to distribute tasks such as 'a call center that handles inquiries from customers' and 'administrative work that needs to be processed' to avoid risks?
Natural disasters such as earthquakes and heavy rains occur almost every year, and infectious diseases like influenza spread, presenting various risks in conducting business activities. In the case of the new coronavirus infection, its rapid expansion made it difficult to continue business operations, and many people likely felt threatened. For example, there are various essential operations that cannot be halted, such as call centers that handle customer inquiries and administrative tasks that need to be processed. Would you consider reviewing your BCP (Business Continuity Plan) measures in response to potential threats that may arise in the future? *For more details, please refer to the PDF document or feel free to contact us.*
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**Main Business Achievements** ■ Back Office Center - Inputting product order forms and purchase slips - Receiving and inputting various application forms - Inputting surveys, compiling data, and creating reports - Enclosing, sealing, and shipping products - Managing various campaign offices ■ Contact Center - Order center for mail-order sales (health foods, cosmetics, etc.) - Help desk - Service and support desk - Responding to inquiries and handling issues - Outbound calls for sales and promotional support (product information, securing sales appointments) *For more details, please refer to the PDF document or feel free to contact us.*
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For more details, please refer to the PDF document or feel free to contact us.
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At the Management Center Co., Ltd., we have responded to our customers' needs by providing support for business improvement, information systems (IT solutions), and outsourcing (BPO). Based on the accumulated service examples and know-how, we now combine and integrate each service to offer tailored solutions to our customers as "composite services" in a one-stop manner. Moving forward, we will continue to pursue high quality that meets our customers' management innovation as a reliable partner.