Cloud-based AI FAQ service to streamline inquiry responses with AI.
KotaMi is an FAQ service that analyzes and learns from the content of FAQs using AI, enabling efficient handling of inquiries. ●Point 1: Search for what you want to know in writing! You can search for what you want to know in writing, just as if you were asking a person. By having users evaluate the search results, the AI learns the FAQs that users are looking for, making it easier to reach answers the more it is used. This is an "FAQ that leads to answers." ●Point 2: Knowledge accumulation is possible! Even if an FAQ does not resolve an issue, by utilizing "Someone teach me!", users can share knowledge among themselves and lead to solutions. The resolved questions can be published as FAQs, allowing knowledge to be accumulated. ●Point 3: Maintenance is easy! With an online editing tool, creating and editing FAQs is simple. You can also register documents as they are and search directly within the documents. Furthermore, you can understand which FAQs are needed from statistical information. *For more details, please download the PDF or contact us.
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【Other Features】 ■ Reduction of operational costs in inquiry response is possible ■ Intuitive operation with a simple screen layout ■ Minimization of the burden on system administrators as much as possible ■ Possible to integrate with external systems or use independently *For more details, please download the PDF or contact us.
Price information
Initial Costs Initial Setup Fee: 330,000 yen Usage Fee Basic: 55,000 yen/month (annual contract) *Up to 1,000 FAQs/documents For more than 1,000, please contact us. Additionally, support and FAQ registration services are available. For details, please contact us. *All displayed prices include tax.
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Company information
Our company is a group of specialists in information processing and experts in information processing support services. We provide a wide range of services, from software design and development to operation and maintenance, as well as various support tasks related to our clients' information processing operations. Please feel free to contact us if you have any requests.