We support the effective use of IT even in the absence of IT administrators and respond promptly to initial troubleshooting during issues.
"SASUKE-NET SS" is a service that provides total support for in-house IT. Through online remote support and on-site (visit) support, we resolve system and network issues. Please feel free to contact us if you have any requests. 【Service Details】 ■ Remote Support: We can connect your computer with an operator to provide support by viewing and operating your screen remotely. ■ On-site Support: For issues that cannot be resolved over the phone or in the case of serious problems, we will assess the situation via phone and provide on-site support (visit support) if necessary. *For more details, please download the PDF or feel free to contact us.
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【Support Process】 1. Trouble Occurs 2. Initial Response 3. Cause Investigation 4. Implementation of Solution 5. Resolution *For more details, please download the PDF or feel free to contact us.
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Our company provides comprehensive solutions to business challenges by offering proposals tailored to our customers from various angles, including ICT, documentation, communication environments, and office design. Additionally, our strength lies in our "total solutions" approach, which captures and addresses our customers' businesses from multiple perspectives. Based on our past experiences, we propose appropriate solutions to lead our customers' businesses to success.