[Case Study] Significantly Reducing Shipping Order Errors at Time of Shipment

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last updated：May 27, 2020

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Systematize the mechanism for adhering to the delivery order specified by the client and ensuring smooth deliveries.

The automotive parts processing company has been attentive to shipping as per instructions, but the only way to confirm was to visually check the items listed in the instruction sheet against what was being loaded, which was time-consuming and carried the risk of mistakes due to misjudgment. Therefore, a ranking system was introduced. This made it possible to significantly reduce shipping order errors at the time of shipment, greatly enhancing the trust and reassurance of our business partners, leading to improved customer satisfaction. [Case Study] ■ Introduced System: Ranking System ■ Issue: Strict adherence to delivery order was instructed, but confirmation could only be done by visually checking the items listed in the instruction sheet against what was being loaded, requiring time and effort. ■ Solution: Implementing a sequence confirmation system through scanning of the actual items resolved this issue. *For more details, please refer to the PDF document or feel free to contact us.

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[Challenges Before Implementation] ■ Even if we pay attention to shipping according to instructions, we can only confirm by visually judging the items listed in the instruction sheet and the items being loaded, which takes time. ■ There was a possibility of mistakes due to reasons such as misreading. *For more details, please refer to the PDF document or feel free to contact us.