From inquiries to after-sales follow-up! We will introduce the process for custom orders and processing requests.
At Oshin, we also accept orders for custom-made products for commercial use and IH processing of earthenware pots. The process may vary depending on your requirements, but we will explain the general flow. In the initial stage, we confirm the customer's requirements. Please feel free to contact us through the inquiry form. Additionally, the best way to understand the actual usability is to cook in the store's kitchen, so completed samples are available for use in-store. We will continuously respond to new requests and multi-store expansions after you start using our products. 【Flow of Processing Requests】 (1) Inquiry and requirement confirmation (2) Test processing at our factory (3) Performance testing (4) Testing in-store (customer's kitchen) (5) Full production (6) Aftercare *For more details, please refer to the PDF document or feel free to contact us.
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Oshin Co., Ltd. is an idea processing manufacturer that realizes our customers' "Can we do this?" using a wide range of technologies from the manufacturing town of Higashi-Osaka. Our products are always born from our customers' needs. We have shaped our customers' wishes, such as "I want to improve the kitchen environment," "I want to reduce the burden on workers," and "I want people to enjoy cooking even more," into products like kitchen shoes, aluminum products, and IH kitchen equipment. We are favored by the following customers: - Those who want more heat retention than existing steak plates and dishes. - Those developing flagship products in line with the opening of new business formats. - Restaurants that want to open in gas non-compliant tenants like food courts and shopping malls. We manufacture cooking utensils from scratch to achieve new presentations and better operations, tailored to your needs. We also have many achievements in modifying, repairing, and reproducing existing cooking utensils, so please feel free to consult us with your requests.