[Case Study] ENT Clinic with Complete Reservation System: Preventing Crowding by Providing Early Arrivals with a Pass

"Call bell" is given to those who arrive earlier than their reserved time, to reduce waiting room congestion and prevent in-hospital infections.

This is an introduction to a case where our call bell "One-Touch Call" was implemented in a fully appointment-based ENT clinic in March 2020. 【Case: Fully Appointment-Based ENT Clinic】 ■Purpose of Use - To reduce waiting stress for patients - To call patients waiting in their cars without having to go to the first parking lot (3 cars) in front of the hospital and the second parking lot (4 cars) about 40 meters away ■Before Implementation - The waiting room would become crowded when examination times were extended or when patients arrived early ■After Implementation - Patients can now be easily called even when they are outside or in their cars - It was possible to avoid overcrowding in the waiting room, and patient complaints decreased ★Usage Situation 1. Hand over the "One-Touch Call Receiver" to those who arrive earlier than their appointment time at the reception 2. Have patients who arrive by car wait inside their vehicles. By increasing the number of benches outside, the waiting area was expanded 3. When it is their turn for examination, call them using the "One-Touch Call Transmitter" ★Cost The complete set of One-Touch Call with 2 units costs in the 100,000 yen range. *Afterward, due to its popularity, 2 additional "One-Touch Call Receivers" were installed. *For detailed specifications of the product and other implementation cases, please refer to the link below.

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