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  6. AI Concierge for Chatbot

AI Concierge for Chatbot

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last updated:Apr 03, 2020

TACT
TACT
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Customize three types: options, dialogue, and form! Automatically respond to "I don't understand" or "I can't find it."

"AI Concierge for Chatbot" is an AI that automatically handles inquiries on web screens on behalf of people. With a simple design and just by inputting questions, it automatically responds to "I don't understand" or "I can't find it." It can be used in various ways, including customer support, internal responses in general affairs, human resources, and information systems, as well as for surveys and reception forms. 【Features】 - A dialogue engine developed based on call center operation know-how - Responds to keywords, context, and variations in expression - Customizable to meet user needs - Expandable not only for web users but also for automated telephone responses - Capable of building FAQs and automating customer responses *For more details, please refer to the PDF document or feel free to contact us.

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2020-04-03_16h24_24.png

AI Concierge for Chatbot

2020-04-03_16h24_24.png
2020-04-03_16h24_24.png
  • Related Link - https://www.tactinc.jp/ai

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basic information

【Types of Chatbots】 ■Choice-based Chatbot ■Conversational Chatbot ■Form-based Chatbot *For more details, please refer to the PDF document or feel free to contact us.

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【Usage Examples】 ■ Customer support and other customer interactions ■ Internal support such as general affairs, human resources, and information systems ■ Surveys and reception forms, etc. *For more details, please refer to the PDF document or feel free to contact us.

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AI Concierge for Chatbot

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TACT

TACT

Information and Communications

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Our company primarily operates three businesses: AI concierge services, RPA consulting services, and outsourced call center operations. In the AI concierge services, we support the efficiency and cost reduction of call centers through the automation of inquiry responses and reception tasks using AI. In the outsourced call center operations, we provide support from planning to sales activities, leading to the resolution of call center issues and business improvements. Please feel free to contact us if you have any inquiries.

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