For customer service and other face-to-face tasks! Transcribe face-to-face scenes using 2-channel recording and voice recognition!
"AmiVoice" is a solution for visualizing face-to-face operations, such as customer service, by recording face-to-face interactions in 2-channel audio, converting them into text through speech recognition, and capturing the voices of both staff and customers. As a 2-channel microphone device specialized in speech recognition, it uses the super-directional microphone "AmiVoice Front STO1" and the 2-channel aggregation device "AmiVoice Front HUB01" to record conversations. In addition to compliance measures, the various text data collected through speech recognition can be analyzed and utilized as valuable data. 【Features】 ■ For face-to-face operations such as customer service ■ AI speech recognition ■ 2-channel recording of face-to-face interactions ■ Text conversion through speech recognition ■ Compliance measures *For more details, please refer to the PDF materials or feel free to contact us.
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【Utilization】 ■ Record and manage conversations to visualize customer interactions ■ Save as evidence of contract procedures, etc. ■ Streamline response records and reporting tasks ■ Share customer feedback and requests without omission ■ Check staff responses to improve services *For more details, please refer to the PDF document or feel free to contact us.
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For more details, please refer to the PDF document or feel free to contact us.
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~Voice Recognition Market Domestic Share No.1 for 7 Consecutive Years~ The voice recognition technology AmiVoice differs from traditional voice recognition, which is centered around machines, in that it allows people to naturally speak to machines, enabling them to respond and perform actions like a human would. It is an intelligent human interface centered on voice recognition. Advanced Media aims to realize natural communication between humans and machines, creating a rich future. *Source: ITR "ITR Market View: AI/RPA Market 2021"*