[Case Study] Internal Medicine and Dermatology Clinic "Waiting in Line via LINE"

Clinic Waiting List: A Reception System That Shows the Number of People Waiting!

We will introduce a case study of implementing "Waiting in Line via LINE" at a clinic specializing in internal medicine and dermatology. 【Case Study】 ■Purpose of Use - To make the congestion situation of the two departments easier to understand. ■Before Implementation - The congestion situation of internal medicine and dermatology was unclear. - Patients arriving at dermatology were leaving after seeing the long wait times for internal medicine. ■After Implementation - The number of patients waiting in internal medicine and dermatology became clear, resulting in a decrease in inquiries from patients. ★Usage Status 1. The number of waiting patients for internal medicine and dermatology can be understood through the issuance of waiting numbers at reception. 2. Once a simple registration is completed, the waiting status can also be checked from a mobile phone.

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