SFA/CRM package with a "spirit of harmony"! Achieving a sophisticated UI, high operability, and attentive support.
"Strategic Box ADVANCED" is a system equipped with a variety of features that can accommodate various operational scales, from managing the activities of salespeople to the company-wide management of various customer-centered information. ■ "Customer Chart" for Instant Information Access Strategic Box displays related information linked to individual data, eliminating the need to utilize various systems to retrieve information. ■ "Bookmark Function" for Immediate Access to Necessary Information Strategic Box has two types of bookmark functions: "Search Bookmark" for accessing frequently used search and aggregation screens, and "Information Bookmark" for one-click access to information of interest. ■ Push Notification Information Dissemination "Message Function" Strategic Box pushes necessary information through message notifications. By establishing relationships with companies, individuals, and projects, various information can be easily obtained from the portal. ■ Relationship Function for Companies and Individuals Strategic Box databases the relationships between "companies and companies," "companies and individuals," and "individuals and individuals," allowing information that was previously only known to individuals to be shared company-wide, effectively facilitating new customer development and contract negotiations.
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basic information
■Customer Management By sharing related information and networking information across the company, it can be effectively utilized for new customer development and overcoming constraints in business negotiations. ■Activity Management Visualizing and sharing daily activities of salespeople, such as schedules and daily reports, supports efficient sales activities. ■Deal Management Understanding progress in the negotiation process and sharing the outlook of responsible persons and departments. ■Complaint and Support Management Managing customer complaints, requests, and owned products to prevent recurrence and support replacement negotiations. ■Various Aggregations Making forecasts based on expected (negotiation) information and actual (orders and sales) information against the budget. ■Smartphone Version Consolidating necessary functions for on-the-go use, such as checking past negotiation details, confirming maps for visit destinations, and reporting after negotiations.
Price range
P5
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Applications/Examples of results
The "Strategic Box ADVANCED" can be used across various industries and business types thanks to its flexible configuration features. *Some functions are customized for specific industries. ■ For Architectural Design Offices - Share designers' schedules, work reports, and construction progress in real-time. - Database information that resides in the minds of responsible personnel, such as connections of people involved in the construction and clients. ■ For the Travel Industry - Manage profitability by product type (package type, planning type, etc.). - Immediately share customer requests and complaints from tour destinations to enhance satisfaction. ■ For Equipment Construction Industry - Monitor progress against scheduled dates for each stage of construction. - Share not only sales schedules but also craftsmen's schedules and reports in real-time. ■ For Leasing and Financial Industries - Conduct sales activities based on highly accurate customer information linked with core systems using customer credit information. - Accumulate customers' personal information as data to reduce handover costs associated with retirements and transfers. ■ For Store Patrols - Share accurate information in real-time between headquarters and stores. - Visualize the status of work instructions to prevent omissions and leaks.
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Company information
Infofarm Co., Ltd. has had sales, systems, and service departments since its founding, and these three departments have continued to work together to support our customers. We will realize ICT, which is the core of our corporate strategy suited to the era of speed and change, in a one-stop manner. Please feel free to consult us if you have any requests.