Realizing centralized cloud management of a vast number of IoT devices.
The DiXiM IoT Platform is a centralized device management service for device and equipment manufacturers that enables quick responses to issues by allowing for device status monitoring, fault diagnosis, bulk management, and remote operation. ● Collecting, storing, processing, and displaying device data Status information collected from devices is sent to the DiXiM IoT Platform via encrypted communication such as HTTPS or MQTTS, where it is stored and processed on a cloud server. By visualizing and analyzing the results, it allows for understanding the device's status and performing fault diagnosis. ● Remote operation and bulk management of devices It is possible to manage devices located remotely, monitor the operational status of all devices or groups of devices, and perform bulk operations such as setting updates, firmware updates, app updates, and reboots from a distance.
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basic information
**Features** - One-stop provision from cloud services to applications In addition to cloud services that process and display collected data, we offer a complete set of solutions including user and access rights management systems, highly usable smartphone applications, and management web tools. - Safe and secure service operation Based on our track record of managing approximately 100,000 devices in the first year of service and further expanding to manage hundreds of thousands of devices, we ensure safe and secure operations along with flexible and speedy responses. - Support for flexible customization Leveraging the embedded technology and the experience and knowledge gained from cloud service development that Digion has accumulated, we can flexibly customize system configurations and functions to meet business requirements. - Customer management capable of handling complex commercial flows We provide a flexible customer management system that enables the operation and management of devices across multiple companies, including device development manufacturers, maintenance and management companies, and companies that are users of the devices.
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Applications/Examples of results
【Case Study of Buffalo Inc.】 ●Failure Prediction Service "Mimamori Aizu" https://www.buffalo.jp/contents/service/mimamori-aizu/ This service accumulates the self-diagnostic function "S.M.A.R.T." information of external HDDs connected to computers in the cloud, allowing customers to understand the health status of their hard disks and receive notifications regarding the condition of their hard disks. We provide "Monitoring Cloud Service," "End-user Windows/Mac Applications," and "Support WEB Applications." ●Remote Management Service "Kiki Navi" for Maintenance and Management Companies https://www.buffalo.jp/biz/service/detail/kikinavi.html Kiki Navi is a service aimed at reducing management costs by allowing equipment administrators to remotely monitor the status of devices and perform simple operations such as rebooting. We provide "Embedded Modules for NAS," "Monitoring Cloud Service," and "Tools with Different Management Privileges."
Detailed information
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● Collect, store, process, and display device data State information collected from devices is sent to the DiXiM IoT Platform via encrypted communication such as HTTPS or MQTTS, where it is stored and processed on the cloud server. By visualizing and analyzing the results, we can understand the device's status and perform fault diagnosis.
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●Remote operation and centralized management of devices It is possible to manage devices located remotely, monitor the operational status of all devices or devices managed in groups, and perform bulk operations such as setting updates, firmware updates, app updates, and reboots remotely.
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●Fault Detection of Smart Home Appliances Collect and store the status information of smart home appliances in the DiXiM IoT Platform, perform fault diagnosis based on fault definition information and learning data, and notify the support center and end users. 【Required Data】 - Device status information - Fault definition information (thresholds, etc.)
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●Collection of Smart Home Appliance Logs By collecting and storing usage logs of smart home appliances in the DiXiM IoT Platform, and processing and visualizing them, it becomes possible to understand usage trends and operation flows of smart home appliances. 【Required Data】 - Logs to be analyzed (startup date and time / operating time / operation logs, etc.)
Company information
Our company is a software company that aims to "enrich the future lives of each individual" with strengths in home network technology and sound technology. Focusing on three main businesses: home network business, cloud services business, and sound product business, we provide a comfortable digital life through various solutions and services. In each business, we engage in software development that meets a wide range of needs, from customized applications to software modules for specific purposes.
