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  6. Peace of mind for troubles after product sales: Aftermarket support

Peace of mind for troubles after product sales: Aftermarket support

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last updated:Feb 21, 2020

クレステック 本社浜松
クレステック 本社浜松
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Support for developing and operating EC sites by flexibly combining fulfillment services. We assist in improving customer satisfaction and reducing logistics costs.

We provide support that flexibly combines fulfillment services and e-commerce site development and operation services in response to the needs for individual sales of instruction manuals that arise after product sales. Fulfillment services refer to the service where we manage order processing for manuals, on-demand printing, packaging, shipping, and collection of payment on behalf of your company. We support increased customer satisfaction and reduced logistics costs. 【Features】 ■ Fast printing support with on-demand printing ■ Support for B2B and B2C according to business type ■ BPO services for handling spare parts, customer service, recall cases, etc., are also available *For more details, please refer to the PDF document or feel free to contact us.

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Peace of mind for troubles after product sales: Aftermarket support

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  • Related Link - https://www.crestec.co.jp/business/aftermarket.php

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【Other Features】 - Eliminate inventory to reduce management workload and storage costs - 24/7 online order processing available - Reduce the burden of logistics operations and focus on core business activities *For more details, please refer to the PDF document or feel free to contact us.

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【Purpose】 ■BPO Services *For more details, please refer to the PDF document or feel free to contact us.

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Introducing the "aftermarket."

Introducing the "aftermarket."

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クレステック

クレステック 本社浜松

Service Industry

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The Crestec Group has developed its business based on technical documentation, including writing user manuals and repair manuals for service personnel, as well as creating illustrations, data typesetting, translation, and printing. Currently, we have established a network with 11 locations in Japan and 20 locations in 11 countries overseas. From upstream market research to document production support system development, and downstream packaging design, manufacturing, and aftermarket services, we provide a comprehensive range of solutions to our customers in the global market. We have a track record of translating various documents, including user manuals, into 98 languages. We can also handle translations for languages from the Middle East and Eastern Europe, as well as software localization. Our European translation center has obtained ISMS certification. Data for user manuals and other documents produced with Japanese quality is mass-produced at our global locations in China, Indonesia, the United States, and Europe. We provide comprehensive support from small lot production to packaging design, prototyping, and mass production. Additionally, we handle various items such as CD-ROM pressing and mass production of labels.

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