24/7 Support: Server and Network Monitoring and Operation Outsourcing Service by Specialized Engineers
By introducing "MSP Assist," you can be freed from the complicated tasks associated with maintenance and operation, allowing you to focus on your core business along with a stable operational environment. "MSP Assist" is a server and network monitoring and operational management outsourcing service provided by our company. We support our customers from the infrastructure aspect, covering everything from monitoring and incident response to OS and middleware optimization and sizing. 【Features】 - 24/7/365 monitoring system with dedicated engineers - Immediate identification of causes during anomaly detection, with high-precision incident isolation - Rapid and appropriate incident response based on extensive incident handling experience and know-how - Outsourced tasks such as OS and middleware configuration and account issuance - 24/7/365 direct phone support from specialized engineers 【For those facing these issues】 - Want to outsource human monitoring - Want to reduce the burden on server administrators - First time operating cloud servers - No server administrator available, lacking know-how for server operation *Please feel free to contact us if you have any questions. *You can also download detailed service materials (PDF).
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basic information
【Flow of Introduction】 1) Inquiry 2) Detailed Hearing 3) Internal Server Investigation * If you can share detailed information about the OS and middleware in advance, the internal server investigation can be omitted. 4) Application 5) MSP Service Setup 6) Start of MSP Service 【Target Server】 Servers with administrator privileges connected to a global network. * There are limitations on the scope of services when introducing to shared rental servers. * The content of the services provided varies depending on the OS. * If you have any questions, please feel free to contact us. * Detailed service materials (PDF) are also available for download.
Price information
Initial cost: 10,800 yen and up / per unit | Monthly fee: 10,800 yen and up / per unit
Delivery Time
※It may vary depending on the quantity and server environment, so please feel free to contact us.
Applications/Examples of results
We can address such concerns: - It is difficult to secure personnel with specialized knowledge that fits our operational environment. - The labor costs for multiple people to provide 24/7 support are burdensome. - Regular information gathering to address security vulnerabilities is challenging. - Some tasks involve service interruptions, requiring personnel and arrangements outside of business hours, such as late at night or early in the morning. … etc. If you have any questions, please feel free to contact us. You can also download detailed service materials (PDF).
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Company information
"Net Assist Co., Ltd." is an infrastructure company specializing in servers and networks, established in 2000. We support various customers' network businesses as a full-managed infrastructure company that provides one-stop services from server construction to MSP (monitoring, maintenance, and operational outsourcing). We accommodate various types of servers, including on-premises, dedicated servers, and cloud solutions. ☆ We also assist with the implementation of AWS operational environments ☆ From configuration proposals to actual server creation and construction, monitoring, maintenance, and operation after service launch, as well as payment processing for monthly AWS server costs, we provide everything as a one-stop service. 【Official Certified Partners】 - AWS - Sakura Internet Inc. - IDC Frontier - KAGOYA JAPAN - NHN Techorus - NIFCLOUD - IIJ GIO 【Certifications】 - ISO27001 (Information Security) Number ICMS-SR0152/JIS Q27001 (ISO/IEC 27001) (*Applicable only to the Tokyo headquarters) - Registered Telecommunications Carrier (formerly Type II Telecommunications Carrier) Number A-20-9942
